Support

Contact us

The fastest way to reach us is by email: support@neetrack.app.

Please include your account email and — if you're reporting a bug — a short description of what happened and what device you're on.

Manage your subscription

Neetrack subscriptions are billed through Apple. To cancel, upgrade, or change payment method:

• Open Settings on your iPhone.
• Tap your name at the top → Subscriptions.
• Select Neetrack and choose your action.

Cancellations take effect at the end of your current billing period — you keep premium access until then.

Refunds

All refunds for App Store subscriptions are handled by Apple. Request one at reportaproblem.apple.com.

Delete your account

You can delete your account and all associated data from the Settings screen inside the app. If you're having trouble, email support@neetrack.app and we'll take care of it.